make sure that color is available... check the top in notepad and you can see that onl certain colors ar available. i think 1,1 falls under service colors.... go to the section that says blues take one of those numbers (it will be between x and x with x being to numbers with an interval of 10). then find the whites. idk why but numbers 1-10 always seem effed up. thats really all the insight that i can give.